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These terms set out the rules that apply every time you open your ok piso account — from your first deposit through GCash or Maya to every session after. Read them before you place a bet or fund your wallet; access to this platform is available only where local law permits.
Using ok piso — whether you log in from a phone browser, load the lobby, or fund your account — means you have read and accepted these terms. They form the full agreement between you and the platform for every action taken under your registered account. We update these terms when the platform changes in a material way. When that happens, we publish the revised version at this URL and note the effective date at the top of the page. Continued use after that date means you accept the updated terms. If you disagree with a change, the right move is to stop using the account and contact support before your next session. Your GCash or Maya deposit records, your transaction history, and your account login data are all governed by these terms. We hold that data in line with the retention rules described in the Trust section below. These terms apply only where local law permits access to this platform; they do not create any right of access in regions where the service is restricted.
Deposits and withdrawals through GCash fall under the transaction rules in these terms. Your GCash reference number is the record you use if you raise a dispute.
Maya transfers are processed through your account wallet. The terms set out how we handle pending, completed and reversed transactions on that channel.
Coins. ph payments are accepted where the channel is active in your account. The same dispute and reversal rules that apply to other e-wallets apply here.
Bank transfer transactions are subject to the processing steps visible in your account. Timing and limits shown at checkout are part of the transaction record.
Not every interaction on this platform falls under the same clause. Understanding the scope of these terms helps you know which rules apply to your session, your wallet and the content you see.
Login credentials, session security, device verification and account suspension rules are all inside these terms. Any action taken under your account — whether on mobile or desktop — is bound by these conditions.
Every deposit, withdrawal and transfer processed through your account wallet is covered. This includes GCash, Maya, Coins. ph and bank transfer activity. Transaction records shown in your account are the authoritative log.
Game titles, odds, promotional messaging and lobby content published on this platform are covered by these terms. We do not guarantee that all content is accessible in every region; availability depends on local law.
Payment processors, game studios and any linked external service operate under their own terms. We are not responsible for the policies or performance of those third parties once data or funds leave our platform.
These terms give you specific, practical things you can do — not just rules you must follow. Your transaction history is available in the account dashboard after login; every GCash reference, Maya transfer ID and bank transfer record is stored there and you can review it at any time. If any detail on your account is wrong — a name spelling, a linked wallet address, a contact number — you can submit a correction request through the support channel. We process those requests in the order they arrive. If a term in this policy is unclear or you believe a transaction was handled incorrectly, you have the right to raise a question before it becomes a formal complaint. The support page lists the contact paths for doing that. Requesting a review of your account data, asking for a copy of your transaction history, or querying a wallet action are all within your rights under this agreement.
Log in and open the wallet section to see a full history of your deposits and withdrawals. GCash and Maya reference numbers appear in each transaction row.
Submit a correction through support if your registered name, contact number or linked wallet does not match your actual details. Keep a copy of what you send.
If something in these terms or your transaction history is unclear, contact support before escalating. Most questions about wallet activity are resolved by checking the transaction record first.
You can ask for a copy of the data held on your account. State clearly what you need — login history, transaction log or personal details — when you contact us.
If you have a question about these terms — a clause you want explained, a transaction you want reviewed, or a correction you need made — these are the routes to reach us. Use the channel that fits the urgency of your query.
The fastest path for account and terms questions. Open the chat widget from any page while logged in. Use this for transaction queries that need a quick answer.
Send detailed policy questions or correction requests by email. Include your account reference and the specific clause or transaction you are asking about so we can respond clearly.
The help centre carries written answers to the most common questions about account terms, wallet rules and what these terms cover. Check there first before opening a live chat.
Account security, data handling and the rules around both are part of what these terms govern. Your login credentials are your responsibility; we store the session and transaction data tied to your account, and that data is used only for the purposes described in this policy. Cookies on this platform track your session state and your lobby preferences — not for advertising sold to third parties, but so your account picks up where you left off when you return on a different device. Retention: we keep transaction records for as long as your account is active and for the period required by applicable law after closure. If you want to know what data we hold, or if you want to request changes, the support paths listed above are the right starting point.
Your account data — name, contact details, wallet records — is held and used only as described in these terms. We do not sell or share it with unrelated third parties.
Cookies keep your session active and remember your account preferences across devices. You can review and manage cookie settings in your browser, though some functions may not work without them.
You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact support through live chat immediately so we can review your session log.
Transaction and account data is retained for the period required under applicable law. To request a copy of your data or ask what is held on your account, contact support by email.
These are the questions we hear most often about how these terms work, what they cover, and what you can do under them.
Yes. Every deposit and withdrawal through your account wallet — GCash, Maya, Coins. ph, bank transfer — is covered by these terms. The transaction record shown in your account dashboard is the log we refer to for any query or dispute.
When we update these terms, we publish the new version at this URL with the effective date at the top. If you log in after an update has taken effect, continued use of the account means you accept the revised terms. Check this page if you want to confirm you are reading the current version.
Start by checking your wallet history in the account dashboard — your GCash or Maya reference number is there. If the record does not match what you expected, contact support via live chat or email with the transaction reference and we will review it.
Yes. Send your request to support by email, stating clearly what you need — transaction log, login history or personal account details. We will respond with what is held on your account within the timeframe required by applicable law.
The same terms apply regardless of which device you use. Whether you log in on a phone browser or a desktop, the account rules, transaction conditions and data handling described in these terms are the same for every session.
We retain transaction and account records for the period required by applicable law after your account is closed. If you want to know how long your specific data is held or request deletion where permitted, contact support by email before or after closing.